Privacy Policy

Privacy Policy — Gyanoo.com

Effective date: 1 September 2025 (IST)

Welcome to Gyanoo.com (“Gyanoo”, “we”, “us”, “our”). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using Gyanoo, you agree to this Policy.

Quick summary: We collect minimal personal data (e.g., things you submit in forms) and routine technical data (e.g., analytics, cookies, logs). We use it to run the site, improve content, send updates you request, and comply with law. We do not sell your personal data.

1) Scope

This Policy applies to Gyanoo’s website, content, forms, and any tools or features we provide now or in the future (together, the “Services”). It does not cover third-party websites we link to (government portals, banks, boards, etc.).

2) The Information We Collect

A) Information you provide

  • Contact details: name, email, message content (e.g., via contact/feedback forms, newsletter signup).

  • User submissions: comments, corrections, job/exam tips, or files you upload.

  • Account details (if enabled in future): username, email, profile info.

  • Support queries: details you share when requesting help.

B) Information collected automatically

  • Usage & device data: IP address, browser type/version, OS, language, referring/exit pages, timestamps, approximate location (city/region), and page interactions.

  • Cookies & similar tech: to remember preferences, measure performance, and improve UX (see §6).

C) Information from third parties

  • Analytics & advertising partners (e.g., aggregated metrics).

  • Anti-spam & security services (e.g., bot detection).

  • Email service providers (delivery and open/click stats for newsletters).

3) How We Use Your Information

  • Operate & secure the site (debugging, preventing abuse, ensuring availability).

  • Publish & improve content (what topics people read, fix broken links, prioritize updates).

  • Communications you opt into (newsletters, alerts, replies to your queries).

  • Compliance with legal obligations and enforcing our Terms of Use.

  • Personalization (lightweight) such as remembering your preferences (e.g., language).

AI assistance: Some pages may be drafted with AI tools and human review. If you use any AI-powered forms or features on Gyanoo (now or in future), the text you submit may be processed only to provide that feature. Where possible, we configure providers to not use your data for model training.

4) Legal Bases (where applicable)

  • Consent: newsletters, optional cookies, certain AI or contact features.

  • Legitimate interests: analytics, security, site improvements, non-essential but low-impact processing.

  • Legal obligation: responding to lawful requests, record-keeping.

5) Sharing Your Information

We share data only as needed to provide and protect the Services:

  • Service providers: hosting, analytics, email delivery, anti-spam/security, error logging.

  • Legal/compliance: if required by law or to protect our rights/users’ safety.

  • Business changes: in case of merger/transfer, subject to this Policy’s protections.

We do not sell your personal data.

6) Cookies & Similar Technologies

  • Necessary cookies: site security, load balancing, basic functionality.

  • Analytics cookies: understanding traffic and performance.

  • Preference cookies: saving settings like language.

  • Advertising/affiliate tags (if used): to measure sponsored or affiliate performance.

Your choices: Use your browser settings to block/manage cookies. Some features may not work without certain cookies.

7) Advertising, Sponsorships & Affiliates

Gyanoo may display ads, sponsorships, or affiliate links. If you click and purchase, we may earn a commission. Editorial independence is maintained; ads/affiliates don’t change our content policies.

8) Data Retention

We keep data only as long as necessary for the purposes described:

  • Contact/support emails: typically up to 24 months after closure.

  • Newsletter data: until you unsubscribe.

  • Analytics logs: typically 12–24 months in aggregated form.

  • Server/security logs: typically 90–180 days, unless needed longer for investigations.

We may retain de-identified or aggregated data for analysis.

9) Your Rights & Choices

Under Indian law (DPDP Act, 2023) and similar frameworks, you may:

  • Access the personal data we hold about you.

  • Correct/Update inaccurate information.

  • Delete data, subject to legal/purpose limitations.

  • Withdraw consent where processing is based on consent (e.g., newsletters, non-essential cookies).

  • Grievance redressal via our contact below.

To exercise rights, email hello@gyanoo.com with (a) your request, and (b) the email/URL(s) relevant to the data. We’ll verify and respond within a reasonable time.

Emails & cookies

  • Unsubscribe anytime using the link in our emails.

  • Manage cookies via browser settings; you can also clear cookies at any time.

10) Children’s Privacy

Gyanoo is intended for general audiences. We do not knowingly collect personal data from children. Under Indian law, a “child” is generally under 18. If you believe a child provided personal data, contact us to delete it.

11) Security

We use reasonable technical and organizational measures to protect your information (HTTPS, access controls, monitoring). No system is 100% secure; please use the site responsibly and report issues to us.

12) International Transfers

Our service providers may process data in locations outside your state/country. We take steps to ensure appropriate protections consistent with this Policy.

13) Third-Party Links

Links to government portals, banks, exam boards, or other external sites are provided for convenience. We do not control their content, security, or privacy practices. Review their policies before sharing information.

14) Changes to This Policy

We may update this Policy from time to time. When we do, we’ll revise the Effective date above. Continued use of Gyanoo means you accept the updated Policy.

15) Contact & Grievance Redressal

  • Email: hello@gyanoo.com

  • Grievance Officer: Surender (Surendre) Sharma — reachable via the email above

Postal address: If you prefer to write by post, email us to request the current mailing address.

Frequently Asked Questions (FYI)

Do you sell personal data? No.
Do you read my emails if I contact you? We read and store them only to reply/support you.
Do you use AI on my inputs? Only to provide features you invoke; we aim to disable provider training where possible and review content.
How do I delete my data? Email us at hello@gyanoo.com describing what to delete (include page URLs or the email you used).
Do you honor “Do Not Track”? Many browsers send DNT signals; there’s no common standard. We minimize tracking and offer cookie/browser controls.